Shipments and returns
Orders for collection – Please email us your order requirements if you would like to collect instead of paying p&p.
If you require delivery, please read on….
Despatch is typically up to 7 working days from receipt of proof approval (a proof is a visual copy of your frame image without embellishments ) but if you have an urgent request we will do whatever we can to accommodate you. – Once we’ve dispatched and waved goodbye to your parcel, it will usually take 1 to 3 working days to arrive.
We use An Post delivery service within Ireland, the price is 6.20 euro/ parcel for standard delivery and 12 euro for Premium Express Post– ( delivery is 1 to 3 working days from when goods are despatched, not from when goods are ordered ).
Our email address is – info@dianasboutique.ie or click the email address link on our home page.
Most of the frames are 27 x 27 x 6cm, but we use a bigger size if is necessary, the color of the frames is usually white, wood effect with polystyrene plastic front protection.
Please place separate orders for separate delivery addresses as all shipping prices are based on delivery to one address.
I accept returns and exchanges: please contact me within 14 days of delivery and post items back to me within 30 days of delivery.
I don't accept cancellations, but please contact me if you have any problems with your order.
Can't be returned or exchanged Custom or personalized orders, unless the items arrive damaged or defective.
Conditions of return
Buyers are responsible for return postage costs. if the item is not returned in its original condition, the buyer is responsible for any loss in value.